1. Introduction
999bbd (https://999bbd.org) is a trusted online gaming platform in Bangladesh. We believe privacy is a fundamental right. This Privacy Policy clearly explains what information we collect, where it is stored, how it is used, and how you can maintain control over your data.
By using the 999bbd platform, you agree to this Privacy Policy. This policy forms part of our Terms and Conditions. If anything is unclear, our support team is always ready to help.
This Privacy Policy applies to all services — including the website, mobile app, and any subdomains. We are committed to handling your personal data with the utmost care and in compliance with international data protection standards.
2. What Information We Collect
999bbd only collects information from you that is strictly necessary to provide our services. No irrelevant or unnecessary data is collected.
Personal Identity Information:
- Full Name (as shown on national ID)
- Mobile Number (Bangladesh)
- Email Address
- Date of birth (for age verification)
- Current Address (optional)
Financial Information:
- Mobile banking account number (Mobile Banking/Nagad/Rocket)
- Transaction history and amounts
- Payment Method Details
Technical Information:
- IP Address & Device Information
- Browser and operating system details
- Site activity logs (login times, game history)
- Approximate geographic location (up to city level)
3. How Information Is Collected
999bbd collects information through various means, always with full transparency. Below is a detailed breakdown of when and how your data is provided.
| How We Collect Data | What Information Is Collected | When |
|---|---|---|
| Registration Form | Name, mobile number, email, date of birth | At the time of account registration |
| KYC Verification | NID / Passport Scan | Prior to withdrawal |
| Payment Processing | Mobile banking number, transaction ID | Deposit / Withdrawal Hours |
| Automatic Tracking | IP, Device, Cookies, Session Data | While using the site |
| Contact Support | Chat messages, complaint details | Support Contact Hours |
4. How Information Is Used
999bbd uses collected data only for specific, legitimate purposes. Every reason your information is used is clearly outlined below.
- For account creation and management
- Age and identity verification (to confirm 18+)
- To complete deposit and withdrawal processing
- Monitoring to prevent fraud and money laundering
- To provide customer support services
- To provide game suggestions tailored to your preferences
- To send bonus and promotional offers (with your consent)
- To meet legal obligations and regulatory requirements
- For site security and technical improvements
6. Data Security
999bbd uses internationally recognized technology to protect your information. Our security operates across multiple layers, so if one layer is compromised, the others continue to keep you protected.
- SSL/TLS Encryption: All data transfers are secured with 256-bit encryption
- Database Encryption: Stored data is kept in encrypted form
- Two-Factor Authentication (2FA): An added layer of security at login
- Real-Time Monitoring: Suspicious activity is detected automatically
- Access Control: Only authorized staff can access your data
- Regular Security Audits: Regular Third-Party Audits
Please keep in mind — no one can guarantee 100% security on the internet. Do your part to stay safe: use a strong password, avoid logging in on public Wi-Fi, and never share your login credentials with anyone.
7. Cookie Policy
The 999bbd website uses cookies. Cookies are small text files stored in your browser that help improve your experience on the site.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login session, security token | Cleared at End of Session |
| Functional Cookies | Language preference, theme settings | 1 Year |
| Analytics Cookies | Page views, user behavior (anonymized) | 2 Years |
| Security Cookies | Fraud detection, CSRF protection | 30 Days |
You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain site features to stop working.
8. Data Retention Period
999bbd does not retain your data longer than necessary. How long information is kept depends on its type and any applicable legal requirements.
- Account Information: For the duration of the active account + 5 years after closure
- Financial Transaction Records: Minimum 7 years (legal obligation)
- KYC Documents: 5 years after verification
- Support Chat Logs: 2 Years
- Game Logs & Activity History: 2 Years
- Cookies & Session Data: 30 Days to 2 Years
Once the retention period expires, data is securely deleted or anonymized. Certain data may be retained longer if required by law.
9. Your Rights
You have full rights over your personal information at 999bbd. You can submit any of the requests below to our support team — they are typically handled within 7 business days.
10. Information on Minors
999bbd is strictly for individuals aged 18 and above. We do not knowingly collect or store personal information from minors.
- No one under the age of 18 may register
- Any data identified as belonging to a minor will be deleted immediately
- Age detection technology is used to verify users at registration
- Parents may report concerns regarding a minor's account
If you believe your minor child has been using 999bbd, please contact our support team immediately. We will take prompt action.
11. Policy Changes
999bbd may update this Privacy Policy from time to time. If significant changes are made, users will be notified in advance via SMS or app notification.
- The date of the most recent update will always be shown at the top of this page
- You will be notified 30 days before any major changes take effect
- Continued use after changes takes effect constitutes acceptance
- You may close your account if you object to any changes
12. Contact
If you have any questions, complaints, or requests regarding this Privacy Policy, please contact us. Our dedicated privacy team will respond within 7 business days.
- Email: [email protected]
- Live Chat: via the chat icon at the bottom right of the site
- Support Hours: 24 hours a day, 7 days a week
999bbd is always committed to protecting your privacy. We believe transparency is the foundation of long-term trust.